Privacy Policy

Your privacy is important, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect:

  1. Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

  2. Non-Personal Information: We may also collect non-personal information automatically through cookies and other tracking technologies. This includes your IP address, browser type, and pages visited on our site.

How We Use Your Information:

Your information may be used in the following ways:

  • To process and fulfill your orders.
  • To communicate with you about your order or inquiries.
  • To improve our website and services based on your feedback.
  • To send you promotional materials, if you have opted in to receive them.
  • To comply with legal obligations and protect our rights.

Data Sharing and Disclosure:

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information may be shared in the following circumstances:

  • With service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  • When required by law or to protect our rights, privacy, safety, or property, or that of others.

Data Security:

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server hosting. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights:

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your personal information, subject to certain exceptions.
  • Withdraw your consent to our processing of your data, where applicable.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our site.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@primova.com. We are here to help!

Thank you for trusting us with your personal information. We are committed to ensuring your privacy and providing you with a safe and enjoyable shopping experience.